Shipping and Delivery Policy

1. Processing Time

Orders are typically processed and shipped within 8-12 business days of receipt, excluding weekends and holidays.
Order processing may take longer during peak seasons or promotional periods.

2. Shipping Fees

Shipping fees are calculated based on the weight of the package, shipping method, and destination.
Shipping fees will be displayed during the checkout process before you complete your purchase.

3. Delivery Times

Delivery times vary depending on the shipping method and destination.
Estimated delivery times will be provided at checkout based on your location and selected shipping method.

4. Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with tracking information.
You can track the status of your shipment using the provided tracking number on our website or the carrier’s website.

5. Shipping Restrictions

We currently ship to over UAE.
We do not ship to PO boxes, APO/FPO addresses, or international forwarding addresses.

6. Shipping Damage or Loss

Hip Deal Middle East is not liable for any damage or loss that occurs during shipping.
If your package is damaged or lost in transit, please contact the shipping carrier to file a claim.

7. Order Tracking

You can track the status of your order using the order tracking feature on our website.
If you have any questions or concerns about the status of your order, please contact our customer service team for assistance.

8. Changes to Shipping Policy

We reserve the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be reflected on this page with a revised effective date.